FAQs
Do you offer complete Bathroom Packages?
Yes, we can handle the complete bathroom renovation from start to end. We also offer a range of packages to suit everyone’s taste and budget.
Do you deliver Australia-wide?
Yes, If you live outside Sydney, we can ship orders Australia-wide. Contact us, and we will calculate the best freight cost.
Do you accept returns/exchanges?
Yes, we offer 30-day returns and exchanges *Terms and conditions apply* Please refer to our return policy for full details.
Do you offer discounts on bulk orders?
Yes, we do offer significant discounts for bulk orders. Contact our friendly sales team via email sales@bathroomupgrade.com.au to give you a tailored, competitive quote.
Can I sign up for a trade account?
Yes, email us your company details to sales@bathroomupgrade.com.au
(Minimum monthly turnover required)
(Minimum monthly turnover required)
Do you have a showroom?
Yes, we have a showroom located at 7/191 Parramatta Rd, Auburn, NSW 2144 .
Are products covered by warranty?
All products on our website are covered by warranty as detailed by each brand/supplier.
How fast will I receive my order after I place it online?
This will depend on where you live and what has been ordered.
We will keep you updated via email if there is any delay or any items are on backorder.
We will keep you updated via email if there is any delay or any items are on backorder.